Introduction

Turf Event (hereinafter referred to as “the Festival”, “we”, “us”) highly values the protection of your privacy and the security of your personal data. This privacy policy explains what data we collect, why we collect it, how we use it, and how we protect your privacy.

What data do we collect?

We may collect the following personal data from you when you visit our website or contact us:

• Name

• Email address

• Phone number

• Payment details (if applicable, for example when purchasing tickets)

• IP address

• Information about your interaction with our website (such as page visits and clicks)

How do we collect this data?

We collect personal data in various ways:

• Through online forms (e.g., newsletter subscription, ticket sales)

• When you visit our website and accept cookies

• Through social media interactions or event pages

Why do we collect this data?

We collect your personal data for the following purposes:

• To inform you about updates regarding the festival

• To process your ticket purchases and other transactions

• To provide you with customer service

• To optimize our website and improve your user experience

• To comply with legal obligations

How do we protect your data?

We take appropriate technical and organizational measures to secure your personal data and protect it from loss, unauthorized access, disclosure, or modification. We use secure networks and encryption techniques to ensure the security of data transmission.

How long do we retain your data?

We retain your data only for as long as necessary for the purposes for which it was collected or as required by law. In most cases, we will retain your data until the end of the festival and for a reasonable period afterward for administrative purposes.

Do we share your data with third parties?

We do not share your personal data with third parties unless it is necessary for the performance of our services (e.g., ticketing partners or payment processors) or to comply with legal obligations. We have agreements in place with these third parties to safeguard your privacy.

Your rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of incorrect data

• Request restrictions on the processing of your data

• Object to the use of your data for certain purposes

• Withdraw your consent to data processing (if applicable)

To exercise these rights, you can contact us at: [email/contact details of the festival]

Cookies

We use cookies to optimize our website and improve your experience. For more information about the use of cookies, please refer to our [cookie policy].

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at: info@turf-event.nl

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